Privacy policy

Last updated: 26 September 2026

This Privacy Policy explains how LEETAR ("we", "us", or "our") collects, uses, stores, and protects personal information when you visit www.leetar.com, place an order with us, contact us, or otherwise interact with our website.

We aim to handle your personal information responsibly and transparently and in accordance with applicable UK data protection law.

1. Who We Are

LEETAR
8 Billing St
London, SW10 9UN
United Kingdom

Email: support@leetar.com
Phone: +44 7456 039261
Website: www.leetar.com

For privacy-related questions or requests, please contact us at support@leetar.com.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following information.

Information You Provide to Us

This may include:

  • Your name
  • Email address
  • Billing address
  • Delivery address
  • Telephone number
  • Order and purchase details
  • Information you provide when contacting customer support
  • Information you provide when requesting a return, refund, or replacement
  • Any other information you voluntarily provide to us

Information Collected Automatically

When you browse our website, certain information may be collected automatically, such as:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate location derived from technical information
  • Website usage information
  • Cookie and similar technology information

The information collected depends on the cookies, apps, analytics tools, and other technologies currently used on our website.

Please see our Cookie Policy for more information.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfil your orders
  • Arrange delivery of your purchases
  • Process payments and refunds
  • Provide customer support
  • Respond to enquiries
  • Manage returns, refunds, and replacements
  • Send important information about your orders
  • Maintain and improve our website
  • Detect and prevent fraud, abuse, and security issues
  • Keep appropriate business and transaction records
  • Comply with our legal and regulatory obligations
  • Send marketing communications where you have provided the required consent or where another lawful basis permits us to do so

We only use personal information for purposes that are relevant to our business and your relationship with us.

4. Our Lawful Bases for Using Personal Information

Under applicable UK data protection law, we need a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Contract

For example, when we need your name, address, and contact details to process and deliver an order you have placed.

Legal Obligation

For example, where we need to retain certain transaction or financial information to comply with legal requirements.

Legitimate Interests

For example, to operate and improve our website, provide customer service, maintain website security, prevent fraud, and manage our business, where our interests are not overridden by your rights and interests.

Consent

Where we ask for your consent, such as for certain marketing or non-essential cookies, you can withdraw that consent at any time.

The appropriate lawful basis depends on the particular processing activity.

5. Who We Share Your Information With

We may share relevant personal information with trusted service providers where necessary to operate our business and provide our services.

These may include:

  • Shopify, which provides our ecommerce platform
  • Payment service providers that process payments
  • Fulfilment and shipping providers involved in delivering your order
  • Suppliers and fulfilment partners involved in preparing and delivering your order, where necessary to fulfil your purchase
  • Website, hosting, and technical service providers
  • Customer service and communication providers
  • Analytics providers, where used
  • Advertising and marketing providers, where used and permitted
  • Professional advisers, where necessary
  • Government authorities, regulators, or law-enforcement bodies where we are legally required to do so

We only provide service providers with information that is reasonably necessary for them to perform their services.

We do not sell your personal information.

6. Shopify and Third-Party Services

Our store is operated using Shopify. Information submitted through our website may therefore be processed by Shopify and its relevant service providers as necessary to operate the store and process your order.

Other third-party services may also process personal information where they are enabled on our store, such as payment, fulfilment, analytics, customer-support, marketing, or advertising services.

We will update this Privacy Policy if we introduce material changes to how personal information is used.

7. International Data Transfers

Some of the organisations we use may process personal information outside the UK.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection requirements. This may include using an adequacy decision or appropriate contractual or other safeguards where required.

The exact countries and safeguards involved may depend on the particular service providers used by LEETAR.

8. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The retention period may depend on:

  • The nature of the information
  • Why we collected it
  • Whether you have an active customer relationship with us
  • Legal, accounting, and tax requirements
  • Our need to resolve disputes or enforce agreements
  • Security and fraud-prevention requirements

When personal information is no longer required, we will take appropriate steps to delete or securely dispose of it, subject to any legal requirements to retain it.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information in certain circumstances
  • Request restriction of processing in certain circumstances
  • Object to certain processing
  • Request transfer of certain information to another organisation where the right to data portability applies
  • Withdraw consent where we rely on consent as our lawful basis
  • Object to direct marketing

These rights are not absolute and may be subject to legal conditions or exceptions. The specific rights available to you can depend on the lawful basis and circumstances of the processing.

To exercise your rights, contact:

Email: support@leetar.com

We may need to verify your identity before fulfilling certain requests.

11. Marketing Communications

If you have subscribed to receive marketing communications from us, we may use your contact details to send information about LEETAR, our products, offers, or other relevant updates where permitted by law.

You can unsubscribe from marketing emails at any time by:

  • Clicking the unsubscribe link in the relevant email; or
  • Contacting us at support@leetar.com

You may still receive essential service communications, such as order confirmations, delivery updates, or information relating to your purchases.

12. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand website usage, and, where applicable, support analytics and marketing activities.

Some cookies are necessary for the website to function, while others may require your consent.

For more information about the cookies we use and how you can manage them, please see our Cookie Policy.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

If you follow a link to another website, that website will have its own privacy practices and policies. We are not responsible for the privacy practices of third-party websites that we do not operate.

We recommend reviewing their privacy policies before providing personal information.

14. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly collect personal information from children where doing so would be unlawful.

If you believe that a child has provided us with personal information, please contact us at support@leetar.com.

15. Complaints

If you have a concern about how we use your personal information, please contact us first:

Email: support@leetar.com

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

You can find information about making a complaint through the Information Commissioner's Office (ICO).

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

We recommend checking this page periodically for the latest version.

17. Contact Us

If you have any questions about this Privacy Policy or how LEETAR handles your personal information, please contact us:

LEETAR
8 Billing St
London, SW10 9UN
United Kingdom

Email: support@leetar.com
Phone: +44 7456 039261
Website: www.leetar.com